Has your landlord failed to protect your rental tenancy deposit?

Over 500,000 Landlords may have failed to comply with basic tenancy law by not placing tenants’ deposits in a government-backed tenancy deposit scheme and leaving them unprotected.

Representation of Unprotected Tenancy Deposits – Tenants affected by Unprotected Deposits may be eligible for compensation and are urged to make a claim with us today.

Call us today on
0800 059 0118
or use the form below

Alisha Butler / Your Tenancy Deposit Solicitor

“Hi there!
Find out if you’re eligible by completing our online form.”

    Have you paid a tenancy deposit within the last 6 years?

    Did your landlord also live in the property with you?

    Was your deposit placed into a government scheme?

    Either the TDS, the DPS or My Deposits

    ☹️ Sorry, you don’t have a claim. Would you like to check again?

    Have you ever been provided with a letter or email from the TDS, the DPS or My Deposits to tell you they have received your deposit?

    🎉 You have a claim, please enter your deposit details below and we will confirm the minimum and maximum value of your claim

    😯 You may have a claim, please enter your deposit details below and we will confirm

    How much was the deposit you paid?* (£)







    We are committed to protecting your personal information and information on how we handle your data is in our privacy policy.

    100% Secure SSL Encryption

    Landlords have failed to properly serve legally required documents to tenants and confirm their deposits have been put into a national protection scheme.

    Tenants renting from buy-to-let landlords have reportedly had unfair deductions from their tenancy deposit or had it refused or unable to be returned at all.

    “We never thought we’d get anything back.”

    How have Landlords Failed to Protect Tenancy Deposits?

    • Landlords have failed to place deposits received from tenants into a government-backed tenancy deposit scheme.
    • Deposits received by the landlords were not protected within 30 days from receiving them from the tenants.
    • Information where a tenant’s deposit was protected where not given by the landlord.
    Check my deposit

    Over 500,000 renters could have unprotected deposits, with an estimated 14.5% of all deposits not protected by landlords.

    If you have given a deposit to a landlord or lettings agent and it wasn’t protected, you may be eligible for compensation.

    Was your tenancy deposit protected?

    If any of the below apply to you, your tenancy deposit may be unprotected:

    • Deposit Protected Late – Even if your deposit was protected, if it was after 30 days of you making the payment.
    • Unfair Deposit Deductions – If unfair deductions were made against your deposit, it may be due to the lack of deposit protection in place.
    • Deposit Wasn’t Returned – If your deposit wasn’t returned, or your landlord refused to return it.
    • Stayed Longer Than Agreed – Your Tenancy Deposit must remain protected in an approved scheme for the whole duration of your tenancy.
    • No Deposit Information Given – If you did not receive confirmation from an approved deposit protection scheme, it’s likely that it’s not protected.

    Was your Tenancy Deposit not protected by your landlord or lettings agent? You can make a complaint and you may be eligible for claiming substantial compensation and your deposit back.

    Check my deposit
    Alisha Butler / Your Tenancy Deposit Solicitor

    “Hi there!
    Find out if you’re eligible by completing our online form.”

      Have you paid a tenancy deposit within the last 6 years?

      Did your landlord also live in the property with you?

      Was your deposit placed into a government scheme?

      Either the TDS, the DPS or My Deposits

      ☹️ Sorry, you don’t have a claim. Would you like to check again?

      Have you ever been provided with a letter or email from the TDS, the DPS or My Deposits to tell you they have received your deposit?

      🎉 You have a claim, please enter your deposit details below and we will confirm the minimum and maximum value of your claim

      😯 You may have a claim, please enter your deposit details below and we will confirm

      How much was the deposit you paid?* (£)







      We are committed to protecting your personal information and information on how we handle your data is in our privacy policy.

      100% Secure SSL Encryption

      Center of Economics and Business Research (CEBR)’s latest report estimates 14.5% of all deposits are not protected by landlords or agents

      In their latest report into deposit protection compliance rates, it is estimated that 1.1 million tenancy deposits are unaccounted for, and over 500,000 cash deposits could currently be unprotected, putting £578m potentially at risk in the hands of landlords and lettings agents who have failed to comply with tenancy laws.

      How we can help you

      Phoenix Legal Solicitors are specialist litigation solicitors with a proven track record of acting for tenants and renters by taking on landlords and estate agents who have left tenancy deposits unprotected.

      We are experts in helping our clients recover up to 3x their deposit in compensation put the return of any deposit they have paid.

      You can also have the reassurance that we can act for you on a No Win No Fee Basis.

      If you are worried that your tenancy deposit may have been unprotected by a landlord or agent, please get in touch with us by using the enquiry form on this page and we will contact you as soon as we can to discuss your concerns.

      Phoenix Legal Solicitors are here to ensure you receive your claim compensation.

      Our work for tenants has been featured in:

      How much can I get from a Tenancy Deposit Claim?

      You can get up to three times the amount of your original deposit for each breach by your landlord.

      We've provided the table below for your guidance:

       
      Tenancy Deposit Maximum Compensation
      (per breach)      		 Compensation
      after No-Win-No-Fee
      £300 £900 £675
      £600 £1,800 £1,350
      £800 £2,400 £1,800
      £1,200 £3,600 £2,700
      £1,600 £4,800 £3,600
      £2,100 £6,300 £4,725
      £3,200 £9,600 £7,200
      £4,000 £12,000 £9,000
      £5,000 £15,000 £11,250