Contact MyDepositClaims and get help with your Claim

Have you been a tenant in the last 6 years?

YesNo

Did your landlord also live in the property with you?

NoYes

☹️ Sorry, you don’t have a claim. Would you like to check again?

Have you ever been provided with a letter or email from the TDS, the DPS or My Deposits to tell you they have received your deposit?

Yes, but more than 30 days after I paid itYesNoI'm not sure

🎉 You have a claim, please enter your deposit details below and we will confirm the minimum and maximum value of your claim

😯 You may have a claim, please enter your deposit details below and we will confirm

How much was the deposit you paid?* (£)

Are you a?
Council tenantHousing association tenantPrivate tenant

What is the name of your Council/ Housing Association?
Please Choose...A2 Dominion GroupClarion Housing GroupHammersmith & Fulham CouncilHyde Housing Association LtdL & QLambeth CouncilNotting Hill GenesisPa HousingPeabody TrustSanctuary Housing AssociationSouthwark Council Housing DepartmentWandsworth CouncilOther

Are you renting from:
IndividualLettings Agent

Have you been in the property for at least 9 months?
YesNo

Have you reported the disrepair and made a written complaint?
YesNo

Was the disrepair reported and written complaint made over 4 months ago?
YesNo

Is your rent in arrears?
NoYes

Unfortunately, we are unable to assist you at this moment in time.

Please note that any issues with your property are still your landlord's responsibility. We recommend contacting your local council and speaking to their private renting team, who can inspect the property and, where appropriate, require your landlord to carry out the necessary repairs.

If you believe you may have a tenancy deposit claim, we'd still like to hear from you. You can find more information on our dedicated Tenancy Deposit Claims page.

What issues are you experiencing?
Damp, Mould & LeaksElectrical IssuesDamaged WindowsStructural IssuesBoiler or Heating IssuesInfestations

Are the issues ongoing at your property?
YesNo

Did you make a complaint or report it?
YesNo

Unfortunately, we are unable to assist you at this time.

To make a housing disrepair claim, the repair issues must still be ongoing, and you should first report them to your landlord and give them a reasonable opportunity to carry out the necessary repairs.

If your landlord fails to take action, please come back to us. We'll be happy to review your situation and let you know whether you may have a claim.

Do you have time to answer 6 quick questions here about your situation?
YesNo