0800 059 0118Privacy Policy
My Deposit Claims
Data Controller – My Deposit Claims is a trading name of Phoenix Legal Limited of 126 Banks Road, West Kirby, Wirral CH48 0RF, who is the data controller. Further contact details are available from https://www.phoenixlegalsolicitors.co.uk.
Purposes of Processing – Your data will be processed in order to:
Legal basis – Your data will be processed on the basis that Phoenix Legal Solicitors has a legitimate interest in being able to achieve the aims of processing set out above. Where special category data is provided, the provider of the data warrants that they consent to Phoenix Legal Solicitors processing that data or that they have obtained written consent from the data subject.
Personal Data Held – AS a minimum, Phoenix Legal Solicitors is required to positively identify its clients. This also includes positively identifying a director in the case of a corporate client. In addition, Phoenix Legal Solicitors holds whatever information is provided to it by its clients and others. This will rarely include special category data.
Failure to Provide Data – Phoenix Legal Solicitors obtained most personal data from its clients and those who have indicated that they have an interest in Phoenix Legal Solicitors services. Phoenix Legal Solicitors also obtains some personal data from other correspondents. Phoenix Legal Solicitors also collects some data from publicly available sources (e.g. Companies House).
Recipients – Any data provided by a client is treated as confidential to that client and will only be shared with others in so far as this is necessary in order to provide the services contracted for by the client, to comply with regulatory and other legal obligations and to protect Phoenix Legal Solicitors against a potential claim. In order to provide its services, Phoenix Legal Solicitors relies on the services of certain data processors. These include secure cloud storage for files and emails. In each case, Phoenix Legal Solicitors ensures that data is processed in compliance with its policy.
Third Countries and Safeguards – Other than when required in order to provide services as required in individual matters, data is rarely sent to third countries. Where it is, the relevant devices are password protected and equipped with tracking and remote wipe software. The devices are personally accompanied.
Retention Period – Data is held for six years from the end of the relevant matter or for six years where not associated with a particular matter.
Data Subjects Rights – Where relevant, you have the right (subject to client confidentially) to:
Automated Decision Making – None.
When you visit our website, we use Google Analytics (a third-party service) to collect standard internet log information and details of visitor behaviour patterns. We do this so that we can find out how people use our website e.g. how many people visit our website and which areas they look at.
We have anonymised this information by ensuring that your IP address cannot be identified.
The information generated by Google Analytics is transmitted to and stored by Google on servers in the United States. Google agrees to the Standard Contractual Clauses (SCCs) for data protection which put it under an obligation to meet certain data protection and security standards required by UK law. Google will use the information on behalf of the firm for the purposes of evaluating your use of the website, compiling reports on website activity for us and providing us with other services relating to website activity and internet usage.
You may refuse the use of the cookies used by Google Analytics via the settings in your browser (see cookies section below). To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Our lawful basis for using your information in this way will be two-fold:
- For our legitimate interests in understanding how our website is used; and
- Your consent to our use of cookies via our cookies consent bar which appears when you first visit the homepage of our website.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by us to your computer and will be stored on your computer until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when you leave our site. A pop-up with information held on cookies will appear on the firm’s website.
We use both session cookies and persistent cookies on this website. This list below explains the cookies we use and why:
(a) We use Google reCAPTCHA for spam protection.
(b) We use HubSpot to better understand our users’ needs and manage our subscriber.
(c) We use Hotjar in order to better understand our users’ needs and optimise this service and experience.
Cookies (a) are session cookies, whereas cookies (b) and (c) are persistent cookies.
Our lawful basis for using your information in this way will be two-fold:
- For our legitimate interests in understanding how our website is used; and
- Your consent to our use of cookies via our cookies consent bar which appears when you first visit the homepage of our website.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Changes to our privacy policy
If we decide to change our privacy policy, we will post those changes on this page. To opt out, call our team on 0151 306 3694, and we will remove your details from our database.
Privacy Policy Version 1.2 Last edited 15th May 2018. Edited & customised by: Phoenix Legal Limited, 31 Croome Drive, West Kirby, Wirral, CH48 8AD.